Council on Podiatric Medical Education

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Purpose of the Complaint Process

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The Council on Podiatric Medical Education (CPME or Council) is concerned with the continued compliance of all entities (institutions, organizations, programs, and providers) (hereinafter referred to as entity) to which it has extended accreditation, approval, and recognition. The public, the podiatric medical profession, students, residents, fellows, educators, and others are thus assured of the ongoing integrity of the entities that have been granted CPME accreditation, approval, or recognition.

The following provisions describe the process by the Council to review and act upon formal complaints against accredited colleges of podiatric medicine.

CPME 925a, Complaint Procedures (Colleges) (October 2023)
Complaint Form for Colleges

Complaints will be accepted by email, mail, or the fillable complaint form below.

All sections of this form must be completed to submit a formal complaint. Refer to the CPME 925a document for the full complaint procedure including all information and steps that must be followed to submit a formal complaint. This form is only for complaints made concerning the Colleges of Podiatric Medicine and the CPME. For matters related to complaints pertaining to residency programs, fellowship programs, providers of continuing education, and specialty boards, please refer to document CPME 925b and its’ accompanying complaint form. Note that the Council cannot and will not act as a judicial board, mediator, or arbitrator in resolving disputes between or among individual parties. The Council will not intrude upon or interfere with the decisions of an entity to evaluate individual students, residents, fellows, or faculty, or of a specialty board to examine or certify candidates.

For a complaint to be reviewable by CPME, it must relate to noncompliance with a CPME standard, requirement, criterion, and/or to a specific procedure that has not been followed. A complainant may contact CPME in advance of submission of a compliant to obtain guidance and feedback concerning the complaint process and relevance of the complaint to the CPME standards and procedures.

Note: If any patient information is included in a complaint, de-identify to protect the information submitted. Please also redacted the names of any individuals who are not directly related to the complaint) before submitting.

I verify that: (both criteria must be met)

I can demonstrate that efforts have been exhausted to resolve the complaint by means of internal procedures available within the entity.
I can provide a detailed written description of the basis of the complaint including evidence of how the complaint relates to noncompliance with a standard, requirement, or criterion, and/or to a specific procedure that has not been followed.

Indicate the institution/college/provider/specialty board/other named entity against which you wish to file a complaint:

List the names of all the parties (and their titles) to which the complaint pertains (e.g., complainant, the institution, the CPME) and a brief description of how the parties are related to one another.

Describe the nature of the complaint and attach any supporting documentation to substantiate your complaint.

Date(s) of the incident(s):

Indicate the specific CPME standard(s), requirement(s), criterion(a) and/or specific procedure(s) impacted by the incident(s) and evidence to support noncompliance.

Describe the efforts you have made to resolve the complaint and attach supporting evidence to demonstrate you have exhausted all efforts to resolve issues or problems by means of internal procedures available within the entity. Note that a complaint will be rejected if implementation of such internal procedures has not been attempted previously.

Describe the status of any legal action related to the complaint.

Do you grant CPME staff permission to release your name to the institution/college/provider/ specialty board/other named entity?

Sign the complaint and provide your contact information:

First

Last

Address

Address Line 1

Address Line 2

City

State

Zip Code

procedures and of

Phone

Signature

Clear Signature

Date

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